Questions

Step 1: Receive complaint All of the customers’ complaints related to the use of products and services will be received through channels: support phone numbers/ customer care, email, fanpage facebook… Step 2: Analyze complaint – For complaints in person or over the phone that have enough information to be resolved immediately, the customer service department […]

1. HOW WE COLLECT YOUR INFORMATION 1.1 Information that you have provided to us Information that you have provided to us when: Register an account on our website; Register for an account on the mobile app that we published; Send email to us; We may require your information such as: phone number, your name, address, […]